Features

Everything your storefront needs to hold a real conversation

Every feature below runs off your live WooCommerce data — no manual scripting, no stale answers.

01 · CATALOG-AWARE

Live product-aware answers

Techaton AI reads your product catalog through the WooCommerce REST API in real time, so it always knows current stock, variants, and prices — never a cached guess.

  • Stock and variant checks (size, color, bundle)
  • Accurate pricing, including active sales
  • Cross-sell suggestions from related products
SELECT stock, price FROM products WHERE sku=...
6 in stock · size 9 · black
Skin type?
Budget: under $40
→ 3 matches found
02 · GUIDED DISCOVERY

Ask the right questions, recommend the right product

For catalogs with dozens of similar SKUs, the assistant narrows options with a couple of quick questions instead of dumping a full category page.

  • Short qualifying questions tuned to your category
  • Inline add-to-cart on the recommended product
  • Works for skincare, apparel, electronics, and more
03 · CART RECOVERY

Recover carts inside the conversation, not by email

When a shopper stalls with items sitting in cart, the assistant re-engages in chat with a relevant add-on — not a blanket discount code.

  • Detects idle carts during an active session
  • Suggests a complementary product, not just a discount
  • One-click add from the nudge itself
Still thinking about the espresso machine?
+ Descaler kit — $14.00
Order #10432 — shipped Jul 22
Arriving Jul 26 · tracking attached
04 · ORDER STATUS

"Where's my order?" — answered instantly

Returning customers get a real answer pulled from WooCommerce order data, without opening a support ticket.

  • Order lookup by order number or account email
  • Shipping status and tracking, when available
  • Escalates to a human only when it can't resolve it
05 · POLICY TRAINING

Trained on your policies, once

Upload your shipping and returns policy during setup. The assistant references them accurately instead of improvising an answer.

  • One-time upload — no ongoing script writing
  • Answers stay consistent with your actual policy
  • Update anytime from your dashboard
returns-policy.pdf indexed ✓
shipping-rates.csv indexed ✓

See it running on your own catalog

Start the Basic plan free for 7 days — a card is required, but nothing is charged until day 8.

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